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Zoom!® FAQ
Introduction
- What is Zoom?
- Do many people whiten their teeth?
- How does Zoom work?
- How long does Zoom chairside whitening take?
- What are the Zoom candidate qualifications?
- What causes tooth discoloration?
- Who may benefit from tooth whitening?
Results
- How long does the results last
- I am not seeing an 8 shade difference, what am I doing wrong?
- What type of maintenance is recommended?
- How often can I Zoom?
Safety
- Is tooth whitening safe?
- How is exposure to the Zoom light controlled?
- Can the Zoom lamp burn tissue?
- Is the Zoom system Gluten-free?
Sensitivity
- What causes tooth sensitivity?
- What type of care is recommended for tooth sensitivity?
- What type of care is recommended if sensitivity to heat occurs?
Introduction
- What is Zoom?
The Zoom Chairside Whitening System is a light assisted tooth whitening procedure for use in whitening discolored teeth. It is the sole property of Discuss Dental, LLC - Do many people whiten their teeth?
More people whiten their teeth than one would imagine. In addition to making a difference in patients’ lives, a bright sparkling smile can also make better patient who take better care of their teeth. The Zoom system makes it easier and faster than ever before.
- How does Zoom work?
The Zoom Whitening Gel’s active ingredient is hydrogen peroxide. As the hydrogen peroxide is broken down, oxygen enters the enamel and dentin, bleaching colored substances white, leaving the structure of the tooth unchanged. The Zoom lamp aids in activating the hydrogen peroxide and helps it penetrate the surface of the tooth. - How long does Zoom chairside whitening take?
After the initial recommended oral exam, the complete procedure takes one office visit. The procedure begins with a preparation about 20 minutes followed by three, 15 minute bleaching sessions to be dispensed at the discretion of the dental professional. The total office time is approximately 1 hour, 15 minutes.
- What are the Zoom candidate qualifications?
A consultation is recommended to ensure no underlying oral health issues. You may want to treat existing issues before using any whitening treatment.
Research has not evaluated the possible effects of whitening procedures on all patient types. Discus Dental recommends the following whitening candidates consult a medical doctor before use:
a) Pregnant and lactating mothers
b) Those currently treated by their physician for a serious illness or disorder e.g. immune compromised, AIDS, and uncontrolled diabetes etc.
c) Children under the age of 13
d) Light sensitive individuals, including those on PUVA or other photo- chemotherapy
e) Patients taking any photo reactive drugs or substances, whether over the counter prescription or homeopathic
Anyone who is not eligible for Zoom chairside whitening for these reasons may be an excellent candidate for NiteWhite take home whitening systems.
- What causes tooth discoloration?
There are many causes of tooth discoloration. The most common include aging and consumption of staining substances such as coffee, tea, cola, tobacco, red wine etc. During tooth formation, consumption of tetracycline, certain antibiotics, or excessive fluoride may also cause tooth discoloration.
- Who may benefit from tooth whitening?
Almost anyone may benefit from tooth whitening. However, treatment may not be as effective for some as it is for others. Yellow staining from aging, tobacco, dark cola, tea, coffee and red wine will achieve the greatest success with this procedure. Those patients with grey shading from tetracycline or other chemicals may experience less dramatic results, but should expect improvement from this procedure.
For those patients with severe stains, the use of Zoom in combination with take home products will provide the greatest results in the shortest period of time. As with any other whitening product, Zoom will not lighten porcelain, composite or any other restorative material. Patients with bruxism or mal-opposed teeth are harder to bleach.
Results
- How long do the results last?
By following some simple post whitening care instructions, teeth that have been whitened with Zoom will always remain lighter than they would have been without whitening. To keep teeth your looking their best, we recommend flossing, brushing twice daily, and occasional maintenance or touchups with Zoom NiteWhite.
- I am not getting 8 shades, what am I doing wrong?
The Zoom procedure works best on patients with yellow or brown staining. Those patients with grey shading from tetracycline or with Fluorosis may experience less dramatic results.
- Following a Zoom procedure what type of maintenance is recommended?
Some patients will never need to repeat the whitening process. However, to maintain results while at home or to further enhance whitening results you can use at home whitening gel such as NiteWhite. This gel can be used with fabricated trays made specifically for you by Dr. David R. Boschken’s staff. Additional fee may apply.
- How often can I Zoom?
There are no known limitations on the number of Zoom procedures a patient can undergo. However, it is recommended to wait at least 1 week between Zoom procedures. NiteWhite gel is an option for touch-ups and maintenance.
Safety
- Is tooth whitening safe?
Yes. Extensive research and clinical studies indicate that whitening teeth under the supervision of a dentist is safe. In fact, many dentists consider whitening the safest cosmetic dental procedure available.
- How is exposure to the Zoom light controlled
Protective eyewear is required during the procedure. The Zoom procedure requires that all soft tissue in and around the mouth to be protected. A Dental professional is recommended to monitor the procedure to insure any exposed skin or tissue is isolated and protected.
- Can the Zoom lamp burn tissue?
The Zoom lamp emits (UVA and UVB) light. Just like a tanning lamp, it can burn uncovered tissue. Be sure to fully cover the tongue, lips and all gingival tissue before using the Zoom lamp.
- Is the Zoom system Gluten-free?
All of Discus manufactured products, including Zoom, do not use Gluten as an intended ingredient and none of the raw materials used have gluten as an intentional ingredient. However, since many of these products use natural, plant based raw materials, we cannot guarantee products are 100% free of gluten.
Sensitivity
- What causes tooth sensitivity?
The most likely cause of sensitivity after Zoom procedure comes from existing tooth sensitivity. If you have sensitive teeth, the Zoom procedure may cause such sensitivity to flare up, but it is transient and can usually be treated. Before starting the Zoom procedure, be sure to check for recession of the gum tissue, cracked teeth, severe caries, or dentin exposure all of which can be a possible sources of sensitivity.
- What type of care is recommended for tooth sensitivity?
Sensitivity during and/or after treatment may occur with some patients, but will always dissipate. Those who are susceptible are people with existing sensitivity due to recession, exposed dentin, exposed root surfaces, recently cracked teeth, abfractions (micro-cracks), open cavities, leaking fillings, or other conditions that cause sensitivity or allow penetration of the gel into the tooth. - What type of care is recommended if sensitivity to heat occurs?
Sensitivity to heat can occur in rare occasions. If you feel heat on the lips or gingival tissue around the front teeth please alert one of our dental assistants.

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